Frequently Asked Questions
Please read our FAQ before sending us a message.
Due to Washington Cottage Permit limitations, we can only ship within the state of Washington and we can only ship if an order is paid for in person (not online).
We accept major credit cards (with a 3.25% processing fee). If you prefer to make payment via Zelle to avoid credit card fees, please contact us.
All orders which are not picked up within 2 weeks of order being placed are subject to a flat $5 re-stocking fee. All credit card fees are non-refundable.
All data is carefully protected meeting industry standards for encryption. No payment information is stored in our systems. We are fully PCI Compliant for all payment information.
After your order is placed we will email you to setup a meeting time and place for you to get your order. Any orders that are not picked up within 4 weeks may be cancelled and refunded minus restocking fees and minus any credit card fees.
After placing your online order you will receive an email receipt with all details of your order.
Send us an email